Effective Date: April 30, 2026
1. INTRODUCTION AND ACCEPTANCE
Welcome to our online travel gear store. This website, located at urban-traveller.com, is owned and operated by URBAN TRAVELLER LIMITED.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
2. ELIGIBILITY
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
3. ONLINE STORE TERMS AND ACCOUNT REGISTRATION
To access certain features of the site, such as making a purchase or tracking orders, you may be required to create an account. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You are responsible for maintaining the confidentiality of your account password. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
4. PRODUCTS AND PRICING
We strive to ensure that the information on the site is complete and accurate. Colors and images of products may appear differently depending on your monitor settings. All prices are subject to change without notice. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
5. BILLING AND PAYMENT
We use secure third-party payment processors to handle all financial transactions. You authorize us and our third-party payment processors to charge your chosen payment method for the total amount of your purchase. If your payment cannot be verified or is invalid, your order may be suspended or cancelled.
6. INTELLECTUAL PROPERTY RIGHTS
The site and its entire contents, features, and functionality (including text, images, and designs) are owned by URBAN TRAVELLER LIMITED and are protected by New Zealand and international copyright and trademark laws. You must not reproduce, distribute, or modify any of the material on our site without our prior written consent.
7. PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, to harass or discriminate against others, or to upload or transmit viruses or any other type of malicious code.
8. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind. In no case shall URBAN TRAVELLER LIMITED be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind.
9. INDEMNIFICATION
You agree to indemnify and hold harmless URBAN TRAVELLER LIMITED from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law.
10. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand. Any dispute arising under these Terms shall be resolved exclusively by the courts located in New Zealand.
11. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
- Company Name: URBAN TRAVELLER LIMITED
- Website: urban-traveller.com
- Email: cloudnuzzl@urban-traveller.com
- Mailing Address: 12 Arran Road, Browns Bay, Auckland 0630, New Zealand
- Phone Number: +64 284117527